2021: Looking Back on a Year Of Impact

2021 was a year of incredible growth and impact for Doctor Anywhere. Since our inception, our mission had been to make healthcare simple, accessible, and efficient for everyone. This year, we made great strides towards expanding and enhancing our services across the region while building up a great team.

Although the work is never finished, we’re extremely proud of what we have achieved in 2021. Here’s a look at some of the amazing work we’ve accomplished in the past year!

Same awesome service, scaled up across the region

In 2021, we brought our video consultation and 3-hour medication delivery to even more cities in Southeast Asia.

Wherever our users were, they would be able to get a doctor over the Doctor Anywhere app within 5 minutes or less. We also went from having medication delivery in 6 cities in 2020 to ensure a 3-hour delivery time in 33 cities, across Singapore, Malaysia, Thailand, Vietnam, and the Philippines.

Reinforcing growth through strong partnerships and acquisitions

Our mission cannot be accomplished alone. We have established invaluable partnerships that will play an integral role in advancing us towards our mission in the coming years.

An exciting milestone had been raising US$65.8 mil in Series C fundraising in August 2021. With this round of fundraising, we welcomed new investors Asia Partners, Novo Holdings, Royal Philips, and OSK-SBI Venture Partners; as well as are privileged to have the continued support of EDBI, Square Peg, IHH Healthcare, Kamet Capital, and Pavilion Capital.

Other notable milestones of this year included:

• Acquiring Doctor Raksa, the biggest telemedicine platform in Thailand, to strengthen the foundation for telehealth and widen healthcare offerings in the area

• Forming a joint venture with Philippine conglomerate Equicom Group to launch a tech-enabled healthcare ecosystem in the country

• Partnering with IHH Healthcare’s Parkway Hospitals in Singapore to launch Specialist video-consultation services for affordable access to specialized medical advice

• Partnering with OMRON to integrate OMRON's health monitoring devices with our telehealth platform for a more comprehensive view of patient health

Played a key role to support the public healthcare system as nations transition to endemic living

Against the backdrop of the pandemic, we continue to play a key role in supporting the nations’ efforts against Covid-19.

In Singapore, since the pandemic started, Doctor Anywhere has administered more than 200,000 PCR and ART swab tests in the foreign worker dormitories, our clinics, and in the community. In the last quarter of 2021, we also provided crucial support to the Singapore Ministry of Health’s Home Recovery Programme for Covid-19 positive patients. To date, we have cared for more than 7,000 adult patients and 2,000 child patients (aged 5 – 12 years old) on home recovery, and we continue to play a key role to support Singapore’s Covid-19 efforts.

In Thailand, on top of running ART and PCR testing services, our team also supported the Thai government’s National Health Security Office (NHSO) on their home and community isolation program. The program provides virtual teleconsultations and meal delivery service for Covid-19 patients, to help ease the strain on local hospitals.

In the Philippines, we have built (and are continuously building) a solid team that consists of team players with the same vision, dedication, and character to make DA a household brand for telemedicine. We have also partnered with 4 large HMO providers in the country, providing more than 4,000 video consultations on a monthly basis to their members. On top of that, we’ve increased the network of DA Healthcare Providers (GPs, Specialists, and Mental Health Experts) to approximately 100.

Featured in prominent regional and local media outlets

The work we’ve done at Doctor Anywhere has garnered over 600 pieces of media coverage in the past year, across both regional and local media outlets in current affairs, technology, healthcare, start-ups, and business publications. We’ve also been invited to speak at a number of industry forums, roundtables, and keynote presentations.

All of these wouldn’t have been possible without our incredible DA team!

Having a strong and efficient team is the key pillar of our tremendous growth. We’ve been working hard at growing an amazing team of individuals from diverse technical and cultural backgrounds, who are united in their passion to make a tangible impact on the healthcare industry.

We’re also proud to share that Doctor Anywhere has been recognized as one of LinkedIn’s top startups in Singapore this year!

Exciting new developments to look forward to in the coming year

Even after a year of achievements, the work never stops! Our plans for 2022 would bring even greater convenience and personalization to our users’ healthcare experience, by continuing to enhance our existing services to improve the user experience for everyone on our platform – from patients, doctors, and healthcare providers to insurance partners, corporate HRs, and wellness service providers. Stay tuned for more updates!

Thank you for your support!

We want to say a big THANK YOU to all our healthcare providers, corporate partners, and the 2.5M DA users for your continued trust and support! You are the reason we continue to pursue excellence and improvement in everything that we do.

Excited by what Doctor Anywhere is doing? Write to us with comments or feedback on your DA experience. We look forward to another year of caring for your health in 2022!